Our customers who have purchased a service can access their reservation by entering their Reservation Number (PNR) and email address and clicking the "My Bookings" button. You can make all changes to your booking (change and cancel) in your Account.
You can purchase Transfer, Tour, Hotel, Health and Flight Ticket Services using your Visa / Mastercard credit cards on the homepage of www.tourwix.de. You can also purchase services through our call center at +49 1514 753 69 49 or through our agencies.
On the right, you can click the "Change Currency" box in the section and choose one of the options, and you can purchase any service from our page in a different currency.
Our guests who have purchased the service can access the reservation by entering their Reservation (PNR) Number and E-mail address through the "My Booking" section on the tourwix.de homepage and can easily make changes. Guests who have received tourism services from an agency or call center should apply to our call center at +49 1514 753 69 49 for change procedures.
Our guests who have purchased the service can access the reservation by entering their Reservation (PNR) number and e-mail address through the "My Booking" section on the tourwix.de home page and can cancel the specific tourism service or all of it.
Our guests who have purchased tourism services can also purchase additional services through our call center at +49 1514 753 69 49 or our agencies on the tourwix.de homepage.
If you wish, you can view the reservation `` Voucher `` by entering the Reservation (PNR) Number and E-mail address in the "My Reservation" section on the tourwix.de home page.
It is not possible to change the name of a booked or purchased flight ticket or hotel accommodation. You can also obtain detailed information from our call center on +90 549 547 0770 or from our agencies. For a day tour and the airport transfer, changes can be made 24 hours in advance.
Our guests who have purchased the tourism service on tourwix.de can access our reservation by entering their reservation number (PNR) and email address through the "My Reservation" section of the tourwix.de home page and contact information change that you entered when purchasing your tickets from the corresponding area.
You can easily set the price of the tourism service that you choose on our website and make a reservation.
The confirmation will be sent to the email address entered in the reservation form after the transaction has been completed. You can also access your reservation and complete payment by entering your Reservation Number (PNR) and email address in the "My Booking" section of the tourwix.de home page.
Yes, you can change dates for daily tours and airport transfers 24 hours in advance. However, reservations are not required for flight tickets and hotel bookings. You will need to complete your reservation or update the price again and make a new reservation.
Only the flight information of the tickets purchased will be sent by email. You can also get detailed information through our call center on +90 549 547 0770 or our agencies.
To make a reservation, you must complete and confirm the booking form on our website.
Our team will wait for you at the exit of the terminal with a name tag. After you have received your luggage, leave the terminal at the EXIT exit and look for your reception sign.
No, you do not pay more than the price you received in your orders on our website or by phone.
If you select a child seat in the extras at the time of booking, we will provide a child seat suitable for your child`s age. The child seat will be charged extra.
Due to the new rules for all transfer and passenger information, all reservations must be made at least 4 hours in advance. However, in urgent cases you can contact our call center on +90 549 547 0770.
We perform all types of transfers within the boundaries of many cities. In the reservation area of tourwix.de you can indicate where you would like the transfer from (name of the hotel or the region). If you do not see a set fee for this reservation, please contact our call center on +90 549 547 0770 or our agencies for detailed information.
If your destination is a villa or a house, select the desired location in the transfer section on tourwix.de and enter the address. We will take you to the address you want. You can also obtain detailed information from our call center on +90 549 547 0770 or from our agencies.
Please get detailed information from our call center at +90 549 547 0770 or our agents to get a price quote .. We will return you as soon as possible with our best prices.
Yes! When making a reservation at tourwix.de transfer section, it will be sufficient to tick the "One Way" option.
Yes! Please select the service area "Transfer" on tourwix.de and determine your "city". Select your starting point and the name of the airport in the second column. When you click the "Next" button, the vehicle types and reservation form will be displayed to complete your reservation. You can also obtain detailed information from our call center on +90 549 547 0770 or from our agencies.
All reservations made by you are reserved for you or your group only.
You can add a child seat when you reserve an airport transfer. Our child seats are suitable for children with a weight of 15 to 36 kg (approx. 4 to 12 years) and for children with a weight of 9 to 18 kg (approx. 9 months to 4 years).
No. All reservations must be made online. You can still contact our Customer Service call center at +90 549 547 0770.
You will receive your confirmation after submitting your payment card details and/or after we have received your full payment.
Some properties, especially villas, are not able to provide instant confirmation, in which case they will confirm availability for your booking within 24 hours. In this case please do not book flights until you have received a booking confirmation.
No. You will receive a booking confirmation email.
No. On arrival, the person whose name is on the booking as lead guest must show personal ID (passport or driving licence).
If you do not pay, you do not have a confirmed reservation. Room availability and prices can change at any time.
The room may not be available on the requested date or the room type may not be suitable for the selected number of guests.
This message appears when you are searching for a higher number of guests than the hotel`s recommended occupancy for comfortable stay for a particular room type, which is based on default bedding of the room type. Although the hotel will permit the booking of this room for your selected number of guests, the hotel recommends a lower occupancy for a comfortable stay. Tourwix cannot be held responsible if guests are not satisfied with the room size.
Please check the cancellation policy for your booking, which you can find in your booking confirmation. This states whether a cancellation or modification is possible free of charge or what the charge would be. In general, bookings with non-refundable rates cannot be changed.
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